Direct Answer
To hire a reliable water main & underground utility work contractor in Norfolk: (1) Get 3 written quotes with line-item breakdowns, (2) Verify VA license at Virginia Department of Professional Regulation (dpor.virginia.gov), (3) Confirm active general liability and workers' comp insurance, (4) Check Google and BBB reviews specific to Norfolk projects, (5) Never pay more than 10-30% upfront — never pay in full before completion.
Full Explanation
Red flags specific to Norfolk contractors: no physical Norfolk-area address, pressure to start immediately, cash-only payment demands, and license numbers that don't verify at Virginia Department of Professional Regulation (dpor.virginia.gov). Seasonal demand during summer brings out less reputable contractors.
Local Factors in Norfolk
📍Verify license: Virginia Department of Professional Regulation (dpor.virginia.gov)
📍File complaints: Virginia Department of Professional Regulation (dpor.virginia.gov)
📍Homeowner protections under VA consumer protection law
📍BBB Greater Norfolk chapter for complaints history